Policy
1. Personal Information Protection Policy
Acknowledging the protection of personal information in today’s advanced information-communications society as a corporation’s important social responsibility, Sanyo Chemical Industries, Ltd. (hereinafter referred to as the “Company”) will endeavor to protect customers’ personal information concerning the Company’s website in accordance with the relevant laws and regulations and the policy for handling and protection of personal information provided below (hereinafter referred to as this “Policy”).
2. Types of Personal Information That May be Collected
The Company may collect the personal information falling under the following categories for the purpose of use stated in Paragraph 3.
The Company will not collect any information that is likely to significantly invade your privacy (information concerning ideology, faith, union membership, political affiliation, political view, health status and sex) through the Company’s website. Please refrain from entering such information in the “Contact us” form. Nevertheless, if you provide any health-related information with respect to medical devices which the Company manufactures to sell and service, the Company will handle such information according to this Policy.
(1) Personal information collected at the time of access to the Company’s website
- Information concerning computers or devices (IP address, browser type and version, operating system.);
- Information concerning access to and use of the Company’s website (access sources, visiting hours, page views.);
- Information generated while using the Company’s website (including information such as when, how often and under what kind of circumstances. it is used); and
- Information contained in messages which you send to the Company via email or the Company’s website.
(2) Personal information collected through the “Contact us” page on the Company’s website
[Information to be collected without fail]
- Name;
- Email address;
- Position;
- Country and region; and
- Content of inquiries.
[Information to be collected voluntarily]
3. Purpose of Use of Personal Information and Grounds
The Company will acquire the personal information of customers who access the Company’s website through lawful and fair means to the extent necessary for the following purposes, and may use the personal information acquired within the scope of such purposes:
- In order to share business-related information concerning medical devices which the Company manufactures to sell and service.;
- In order to provide information in which customers might be interested, such as provision of the Company’s corporate information and publications;
- In order to correspond to customers’ inquiries and provide prompt services;
- In order to take necessary measures for securing the quality and safety of medical devices which the Company manufactures to sell and service;
- In order for the Company to fulfill legal obligations, and protect legal rights of the Company or any third party;
- In order to provide statistical information concerning the Company’s website users for operational management including the provision thereof for a third party’s operation, data analysis, investigations and audits. (Provided, however, that the third-party operator cannot identify the users based on such information);
- In order to verify compliance with the Company’s policies and rules as well as the Terms of Service which administer the use of the Company’s website; and
- For the purpose of security improvement of the Company’s website and security control, including fraud prevention.
The Company will handle the above personal information on the basis of your consent or the Company’s legitimate interests. The Company’s legitimate interests include marketing activities in relation to the Company’s medical devices, establishment of relations with customers, and ensuring the security of the Company’s website. If you provide any health-related information, the Company may handle such information in accordance with the provisions of the relevant laws and regulations for the purpose of securing the quality and safety of medical devices.
4. Personal Information Management
When handling customers’ personal information, the Company will keep such information accurately and in the most up-to-date condition to the extent necessary for the purpose of use.
With respect to the following handling which possibly poses risks to customers, the Company will take proper security protection measures, and store and manage such customers’ personal information:
- Sending and receiving information via the internet and email;
- Linking to other websites;
- Data loss;
- Misuse of data;
- Data falsification;
- Unauthorized processing, disposal, or destruction of data; and
- Illegal processing, disposal, or destruction of data.
All personal information provided by customers are stored in the server protected by passwords and firewalls.
The Company promptly disposes of or anonymizes personal information once it fulfills the purpose of use.
5. Provision of Personal Information to Third Parties
If the information acquired through the “Contact us” page contains any health-related information, the Company may provide such information to regulatory agencies and certification authorities in and outside of your country of residence for the purpose of securing the quality and safety of medical devices.
Moreover, the Company may jointly use the above information as follows:
Personal information items to be used jointly: Content listed in the ”Contact us” form Scope of joint users: Terumo Europe N.V.
Purpose of use of joint users: Purpose stated in paragraph 3 (3) above (In order to correspond to customers’ inquiries and provide prompt services) and purpose stated in (4) of the same (for securing the quality and safety of medical devices which the Company manufactures to sell and service)
Data Manager: The Company
The above joint use does not mean that the Company and Terumo Europe N.V. fall under joint controllers.
In any case other than those stated above, the Company will not provide personal information to any third party unless such provision is permitted under the related laws and regulations.
6. Entrustment of Personal Information
The Company may entrust the handling of customers’ personal information to a contractor. In the case of entrusting the handling of personal information, the Company will properly manage the contractor.
7. Transfer of Personal Information to Outside of your country of residence
The Company may transfer customers’ personal information existing within your country of residence to the outside of your country of residence to outside of the EEA to the extent necessary for the purpose of its use. In the case referred to in the above, the Company will abide by requirements such as the related laws and regulations and handle the said personal information properly and strictly.
8. Exercising of the Rights of Personal Information Subject
You may be entitled to exercise the following rights with respect to the personal information handled by the Company under the relevant laws and regulations:
- Withdrawal of consent;
- Disclosure of personal information;
- Correction of personal information;
- Deletion of personal information;
- Restricted handling of personal information;
- Notification of the handling of personal information;
- Data portability of personal information; and
- Objection to the processing of personal information.
In the case of exercising the above rights, please contact us at the address stated in paragraph 13.
If you are dissatisfied with the way how the Company handles your request, or if you have any complaints regarding the way how the Company processes your personal information, you have the right to raise an objection to the data protection authorities.
Data protection authorities in the respective countries can be checked at the URL below:
(https://edpb.europa.eu/about-edpb/board/members_en)
9. Personal Information of Persons Under 16 Years Old
The Company does not intentionally collect information concerning customers under 16 years old. If you are a custodian or person who has parental authority over a customer under 16 years old, and if you notice that he/she has provided personal information to the Company, please contact us at the address for inquiries stated in paragraph 13. The Company will follow the procedures pursuant to the related laws and regulations as needed.
10. Use of Cookies
This Company’s website does not use Cookies.
11. The Company’s Framework
In order to implement this Policy, the Company will endeavor to properly protect and manage customers’ personal information pursuant to this Policy and the Company’s Personal Information Protection Management Rules.
12. Review of this Policy
The Company will review this Policy as needed and post the revised Policy on the Company’s website.
13. For Inquiries
If you have any requests including revision, updating or deletion of your personal information or any inquiries regarding this Policy, please contact us at the address below. The Company may verify your identity as needed.
11-1, Ikkyo Nomoto-cho, Higashiyama-ku, Kyoto 605-0995, Japan
Sanyo Chemical Industries, Ltd.
Personal Data Manager
(E-mail) bio_gdpr@sanyo-chemical.group
